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Still not sure?
Ready to
schedule an appointment?
You can start your solution right now by scheduling your computer expert from Clearwater Computer HELP to come to you!
727-254-3145 |
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FREQUENTLY ASKED QUESTIONS
Q: What do I need to know before I have a Clearwater Computer HELP Technician visit my home or office?
Q: What forms of payment does Clearwater Computer HELP take?
Q: Do you guarantee your service? A: Of course we do! If you're not satisfied with your service, please contact a Clearwater Computer HELP where the service was performed. We guarantee our On-site services for 15 days for Clearwater Computer HELP locations. If there is a problem with the service we provided and you notify us within the stated time period, we will work to remedy your problem quickly and at no additional cost. For further details, please see the Terms & Conditions found as an attachment of our receipts or just click on the link found under this article.
Q: Does your Desktop or Internet Browser Changes or your Computer Slow Down?
Does your Internet Explorer look like this?
You may not be aware that each time you install an application, game or utility, it makes changes to the computer in the background. Then there are the smaller applications that load and run at startup that you might not be aware of. These programs are called spyware and are of concern to all computer pros worldwide. These applications are downloaded from the internet. When you intentionally or non-intentionally click content of pop-ups that appear in your browser or simply browse some web sites, you authorize a download of a program to occur. This is a way that worms and viruses can enter your computer. This is of major concern for your computer’s overall security. Many of these programs are used to throw up advertisements on your desktop even when your browser is closed. Some programs that are downloaded to your computer are used by hackers to access your computer even with a “Firewall” in place. The problem does not go away on its own, it only compounds and gets worse.
If you feel that you are experiencing something similar to the above then contact us!
Q: Does your computer seem to be running slow?
It's inevitable. At some point in time your computer
will start to slow down. It'll take longer to open a web page, or
start a program, or call up a file. This can be caused by many
things. You have spyware or ad-ware in your computer. These are
little programs that get into your computer when you download files
from the Internet or open e-mail attachments. Ad-ware can be a
nuisance because it causes pop-up ads to display on your screen even
if you're not viewing a web page at the time.
spyware, on the other hand, allows
other people to peek inside your computer and see what you're doing
and can even steal your data from you. Ad-ware and spyware programs
reside in your computer's memory and there can be a great many of
them at one time from all different places of origin. It is this
occupation of your computer's memory that causes your computer to
run slow. Your computer can also be slow because your hard drive is
fragmented or you might need more memory (RAM) because you have
installed new programs that are running at minimum system
requirements. Also, your hard drive may be getting to it's capacity.
Q: What is spyware?
The term spyware refers to software that gathers personal information from your computer, sometimes without your knowledge. The information is often used for advertising purposes. Spyware may cause your computer to slow down or encounter errors. Spyware has also been known to cause unwanted pop-up advertisements, an inability to connect to the Internet, and problems printing. Spyware applications can be bundled as a hidden component of freeware or shareware programs that can be downloaded from the Internet. Once installed, spyware can monitor your activity on the Internet and transmit that information to a third party. Some forms of spyware can gather information about e-mail addresses, passwords, and even credit card numbers. A common way to get spyware is through installation of file-swapping programs that are used to download music and movies from the Internet. Symptoms of Spyware
Q: What is Adware?
Adware or advertising-supported software is any software package which automatically plays, displays, or downloads advertising material to a computer after the software is installed on it or while the application is being used.
Adware is software integrated into or bundled with a program. It is usually seen by the programmer as a way to recover programming development costs, and in some cases it may allow the program to be provided to the user free of charge or at a reduced price. The advertising income may allow or motivate the programmer to continue to write, maintain and upgrade the software product. Some adware is also shareware, and so the word may be used as term of distinction to differentiate between types of shareware software. What differentiates adware from other shareware is that it is primarily advertising-supported. Users may also be given the option to pay for a "registered" or "licensed" copy to do away with the advertisements.
The term adware frequently refers to any software which displays advertisements, whether or not it does so with the user's consent. Programs such as the Eudora mail client display advertisements as an alternative to shareware registration fees. These classify as "adware" in the sense of advertising-supported software, but not as spyware. They do not operate surreptitiously or mislead the user. Many of the programs frequently classified as spyware function as adware in a different sense: their chief observed behavior consists of displaying advertising.
If you feel that you are experiencing something similar to the above then contact us!
Q: What is
Computer virus?
In computer security technology, a virus is a self-replicating/self-reproducing-automation program that spreads by inserting copies of itself into other executable code or documents. A computer virus behaves in a way similar to a biological virus, which spreads by inserting itself into living cells. Extending the analogy, the insertion of a virus into the program is termed as an "infection", and the infected file (or executable code that is not part of a file) is called a "host". Viruses are one of the several types of malicious software or malware. In a common parlance, the term virus is often extended to refer to worms, trojan horses and other sorts of malware; however, this can confuse computer users, since viruses in the narrow sense of the word are less common than they used to be, compared to other forms of malware. This confusion can have serious consequences, because it may lead to a focus on preventing one genre of malware over another, potentially leaving computers vulnerable to future damage. However, a basic rule is that computer viruses cannot directly damage hardware, but only software. While viruses can be intentionally destructive (for example, by destroying data), many other viruses are fairly benign or merely annoying. Some viruses have a delayed payload, which is sometimes called a bomb. For example, a virus might display a message on a specific day or wait until it has infected a certain number of hosts. A time bomb occurs during a particular date or time, and a logic bomb occurs when the user of a computer takes an action that triggers the bomb. However, the predominant negative effect of viruses is their uncontrolled self-reproduction, which wastes or overwhelms computer resources.
If you feel that you are experiencing something similar to the above then contact us!
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